Frequently Asked Questions
Everything you need to know about your MADE Hoops order.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
What is your return and exchange policy?
We offer a 30-day return policy for unworn and unwashed merchandise with original tags attached. Please note that custom or event-specific gear may be final sale.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website.
Do you offer international shipping?
Currently, we primarily ship within the United States and Canada. For other international inquiries, please contact our support team for a custom shipping quote.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How do I ensure I am ordering the correct size?
Each product page features a detailed size chart. We recommend measuring a similar garment you own to compare dimensions for the most accurate fit.